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Prospect Wallet's Commitment to You: Our Risk-Free Replacement & Refund Policy

At Prospect Wallet, we understand that high-quality data is the backbone of successful marketing and sales campaigns. That’s why we go above and beyond to provide you with the most accurate, up-to-date, and verified business contact information. We also recognize that sometimes errors can occur despite our rigorous validation process. To ensure you get the best value from your investment, we offer a hassle-free replacement and refund policy tailored to protect your purchase and provide complete peace of mind.

Your Satisfaction is Our Priority

We take great pride in delivering exceptional data that helps you connect with the right people. However, if you encounter any inaccuracies, bounced backs, or outdated information, we are here to make things right – quickly and efficiently.

 

Here’s how we stand by our promise:

1. Data Replacement Guarantee

We strive to ensure that every contact in our database is accurate and up-to-date, but in the event you receive incorrect or outdated records, we’ve got you covered.

✅ Free One-on-One Data Replacement:

  • If any of the contacts you receive are incorrect, Invalid, or outdated, we will replace them at no extra cost.
  • We ensure you always receive full value for your investment.

✅ Fresh & Verified Contact Assurance:

  • If an email bounces, we will replace it with a fresh, active contact.
  • Our team works tirelessly to maintain data accuracy and integrity, so you get the best results possible.

2. Risk-Free Refund Policy

We want you to be 100% confident in your purchase, which is why we offer a refund option for cases where replacement isn’t possible.

✅ Hassle-Free Refunds

  • If you are not fully satisfied with the data quality, we will refund the cost of the invalid contacts.
  • Our refund process is designed to be transparent, straightforward, and customer friendly.

✅ Detailed Policy Terms

  • Replacement of Invalid Contacts: Any bounced, invalid, or duplicate contacts will be replaced with fresh and accurate ones.
  • No Extra Charges: Replacements will be provided free of cost, ensuring a seamless experience.

✅ Credits for Future Use

  • Issuance of Credits: If we cannot provide suitable replacements, we will issue credits equal to the number of invalid contacts.
  • Flexible Credit Usage: These credits can be used for future data purchases, ensuring your investment is never wasted.

3. Additional Benefits for a Worry-Free Experience

We don’t just stop providing a great refund and replacement policy—we take extra steps to ensure you always get the best from us.

✅ Timely Replacements

  • We process and provide replacements within 2-3 business days, so your outreach isn’t delayed.

✅ Stringent Quality Assurance

  • Our data goes through a multi-step validation process, including email verification, phone validation, and social media cross-checking to reduce the chance of invalid contacts.

✅ Dedicated Customer Support

  • Have questions? Need help? Our friendly and responsive support team is always available to assist you.

We’re Here to Help! Contact Us Anytime

If you need any assistance or have questions about our replacement and refund policy, don’t hesitate to reach out. We’re always happy to help!

At Prospect Wallet, we are not just selling data—we’re building partnerships based on trust, reliability, and quality. Your success is our success, and we’re here to support you every step of the way.

Thank you for choosing us as your trusted B2B data provider!

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